Subscription Plans
TrueMail offers flexible plans to match your email validation needs. Whether you’re a solo marketer or a large enterprise, there’s a plan for you.
Plan Comparison
| Feature | Starter | Premium | Enterprise |
|---|---|---|---|
| Monthly Price | $29 | $99 | Custom |
| Monthly Credits | 10,000 | 50,000 | Custom |
| MX Validation | ✓ | ✓ | ✓ |
| SMTP Validation | — | ✓ | ✓ |
| Email Filters | ✓ | ✓ | ✓ |
| Domain Filters | ✓ | ✓ | ✓ |
| IP Filters | — | ✓ | ✓ |
| API Access | ✓ | ✓ | ✓ |
| Rate Limit | 60/5min | 300/5min | Custom |
| Support | Priority | Dedicated | |
| Bonus Credits | 100 free/month | — | — |
Starter Plan - $29/month
Perfect for small teams, solo marketers, and those getting started with email validation.
What you get
- 10,000 credits per month for email validation
- 100 bonus credits free every month
- MX validation (1 credit per email)
- Email and domain filters to block unwanted addresses
- Full API access for integrations
- 60 requests per 5 minutes rate limit
- Email support from our team
Best for
- Small email lists (under 10,000 contacts)
- Occasional bulk cleaning
- Signup form validation
- Testing and development
- Marketers and link builders starting out
Cost breakdown
At $29/month for 10,000 credits, that’s $2.90 per 1,000 validations for MX validation.
Premium Plan - $99/month
For businesses that need reliable, high-accuracy email verification and advanced features.
What you get
Everything in Starter, plus:
- 50,000 credits per month
- SMTP validation for mailbox-level verification (10 credits each)
- IP address filters for API security
- 300 requests per 5 minutes rate limit (5x Starter)
- Priority support with faster response times
- Priority queue processing for bulk validations
Best for
- Medium to large email lists
- High-stakes email campaigns
- Agencies managing multiple clients
- Developers building integrations
- Businesses with strict deliverability requirements
Cost breakdown
At $99/month for 50,000 credits, that’s $1.98 per 1,000 MX validations or $19.80 per 1,000 SMTP validations.
Why SMTP matters
SMTP validation catches issues that MX validation misses:
| Scenario | MX Result | SMTP Result |
|---|---|---|
| Domain exists, mailbox doesn’t | ✓ Good | ✗ Bad |
| Mailbox is full | ✓ Good | ✗ Bad |
| Account disabled | ✓ Good | ✗ Bad |
For important campaigns, SMTP’s higher accuracy is worth the extra credits.
Enterprise Plan - Custom Pricing
For high-volume senders with specific requirements and compliance needs.
What you get
Everything in Premium, plus:
- Custom credit allocation based on your needs
- Dedicated server queue for faster processing
- Custom rate limits for high-volume API usage
- Dedicated account manager for personalized support
- SLA guarantees for uptime and response times
- Custom integrations if needed
- Volume discounts on credits
Best for
- High-volume senders (1M+ emails/month)
- Enterprises with compliance requirements
- Companies needing dedicated infrastructure
- Agencies with many high-volume clients
Getting started
Enterprise plans start with a setup fee and are customized to your needs. Contact us to discuss your requirements.
Choosing the Right Plan
Choose Starter if:
- You validate fewer than 10,000 emails monthly
- MX validation accuracy is sufficient
- You’re testing the service
- Budget is a primary concern
Choose Premium if:
- You need higher accuracy with SMTP validation
- You validate 10,000-50,000 emails monthly
- You need IP filtering for security
- Faster rate limits matter for your workflow
- Deliverability is critical to your business
Choose Enterprise if:
- You validate 50,000+ emails monthly
- You need custom SLAs or compliance
- You want dedicated support and infrastructure
- Volume discounts would significantly reduce costs
Free Tier
Don’t want to commit yet? Every account gets:
- 100 free credits to test the service
- No credit card required to sign up
- Full access to MX validation and basic features
Changing Plans
You can upgrade or downgrade your plan anytime:
Upgrading
- Go to Settings → Subscription
- Click Change Plan
- Select your new plan
- Confirm the change
Upgrades take effect immediately. You’ll be charged the prorated difference.
Downgrading
Downgrades take effect at the end of your current billing period. You keep all features until then.
See Manage Subscription for details.
FAQ
Can I try Premium before committing?
Start with the 100 free credits to test the service. If you need to test SMTP specifically, contact support—we may be able to help.
What happens if I use all my monthly credits?
You can purchase credit packs anytime for additional credits.
Do unused credits roll over?
Yes! Credits never expire and roll over month to month.
Can I switch between Starter and Premium?
Yes, you can change plans anytime from your subscription settings.
Is there a contract?
No contracts. Plans are month-to-month and you can cancel anytime.
What payment methods do you accept?
We accept all major credit cards through our payment processor, Paddle.
Related
- Understanding Credits - How credits work
- Credit Packs - One-time purchases
- Manage Subscription - Change or cancel