Privacy Policy

Last updated: April 21, 2025

This Privacy Policy describes how WorkersLab LLC ("we", "us", "our", "WorkersLab", or "Company") collects, uses, and handles your information when you use our TrueMail.app service ("Service").

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and email address when you create an account
  • Billing information when you subscribe to our services
  • Email addresses you submit for validation
  • Usage data and interaction with our services

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our email validation services
  • Process your payments and prevent fraud
  • Send you technical notices and support messages
  • Communicate with you about products, services, and updates

3. Data Security

WorkersLab LLC implements appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You can request deletion of your account and associated data at any time.

5. Contact Us

If you have any questions about this Privacy Policy, please contact WorkersLab LLC at team@workerslab.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Process payments securely through our payment provider
  • Remember your preferences and settings
  • Understand how you use our service
  • Improve our website and services
  • Analyze user behavior through analytics tools like PostHog

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service, including payment processing and personalized experiences.

Types of cookies we use:

  • Essential cookies: Payment processing cookies (via Paddle), authentication cookies, security-related cookies
  • Analytics cookies: Used by PostHog and other analytics providers to collect information about your usage of our site
  • Preference cookies: Store your settings and preferences for our site

7. Analytics and Tracking

We use analytics tools, including PostHog, to collect information about how you interact with our service.

  • We collect data such as your device information, browser type, pages visited, time spent on pages, and interactions with features.
  • This data is used to improve our service, identify bugs, and understand user behavior.
  • The analytics data is processed and stored by PostHog (or other analytics providers) according to their privacy policies.
  • We may use cookies or similar tracking technologies to collect this information.

You can opt out of some analytics tracking by adjusting your browser settings to reject cookies or by using browser extensions that block tracking scripts.